Everything You Need to Know

Frequently Asked Questions

Intentional products, delivered with care.

The HIYÄM shop is a curated collection of luxury wellness products, skincare, textiles, aromatherapy accessories, crystals, and curated kits, selected to extend the HIYÄM retreat experience into everyday life. Every product is chosen with the same intention as our retreats: nothing excessive, nothing ordinary.

Yes. Each product in the shop is either used during a HIYÄM retreat or selected to help guests carry the experience home. Think of the shop as a way to maintain the recalibration that begins on retreat.

HIYÄM offers four categories of physical products: high-end skincare and body care, intentional textiles (robes, wraps, lounge wear), wellness accessories (diffusers, crystals, ritual tools), and curated kits designed as complete self-care rituals.

Each kit is assembled around a specific intention, restoration, clarity, grounding, or transition. Kits typically include a combination of skincare, an aromatic element, a textile or tactile object, and a printed ritual card. No two kits are identical.

All orders are shipped from Canada. International shipping is available to select destinations. Delivery timelines and rates are calculated at checkout.

Yes. The shop is open to everyone. A retreat is not required to purchase. That said, our products are designed with the HIYÄM client in mind, someone who values intention, quality, and the slower pace that makes luxury meaningful.

HIYÄM selects skincare based on ingredient integrity, sensory experience, and alignment with our wellness philosophy. We do not carry mass-market brands. Every product has been tested within the retreat environment before being offered in the shop.

HIYÄM selects skincare based on ingredient integrity, sensory experience, and alignment with our wellness philosophy. We do not carry mass-market brands. Every product has been tested within the retreat environment before being offered in the shop.

Yes. Curated kits are designed to be gifted. They arrive in considered packaging suited to a high-end recipient. Custom gifting options and personalized notes are available, contact us directly for corporate or concierge gifting inquiries.