Cookies policy

1. Introduction

Boutique HWL uses cookies and similar tracking technologies on its website https://hwlmaison.com. This Cookie Policy explains what cookies we use, why we use them, and how you can manage your preferences.

Boutique HWL is registered in Quebec, Canada, and complies with Quebec Law 25 (An Act to Modernize Legislative Provisions as regards the Protection of Personal Information) and Canada’s federal privacy legislation (PIPEDA).

The respect of your privacy is essential to us. No personal data is collected without your explicit consent.

2. Objective

This policy aims to inform you of the way Boutique HWL uses cookies, as well as the information they may collect and store when you browse our site.

3. Definitions

  • Law 25: The “Act to Modernize Legislative Provisions as regards the Protection of Personal Information” aims to make Quebec organizations accountable for the personal information they hold. It has been progressively in force since September 2022.
  • Data subject: Any identified or identifiable person whose personal information we collect, including our customers, employees, site visitors, and partners.
  • Personal information: Any information concerning an identifiable natural person, except as otherwise provided by law.
  • Cookie: A small text file stored on your device by our website, used to remember your preferences, analyze your browsing, and improve your user experience.

4. What is a cookie?

A cookie is a small text file placed on your device when you visit a website. Cookies allow the site to remember your actions and preferences over a period of time, so you don’t have to re-enter information every time you visit.

5. Why do we use cookies?

Our site uses cookies to better understand your interactions with our content and to optimize navigation. These cookies may be used to:

  • Remember your language and currency preferences
  • Keep you logged in between visits
  • Analyze site performance and traffic
  • Display more relevant content

Some cookies are strictly necessary for the proper functioning of the site.

6. Cookies we use

6.1 Strictly necessary cookies — No consent required

These cookies are essential for the store to function. They do not collect any data for profiling or marketing purposes and cannot be disabled.

  • Order session and shopping cart (SureCart)
  • Customer account authentication and security
  • Language and currency preferences
  • Payment fraud prevention

6.2 Analytics cookies — Consent required

These cookies are only activated after you have given your explicit consent via the cookie banner. They are blocked by default on your first visit.

  • Google Analytics 4 (GA4) — Tracks traffic, browsing behaviour, and page performance. Data is anonymized. Provider: Google LLC, United States.

6.3 Third-party cookies

Some content (e.g. YouTube, LinkedIn) may embed third-party cookies. GA4 may also set third-party cookies linked to Google’s servers. Boutique HWL has no control over these cookies. Please consult the privacy policies of the relevant platforms.

  • Google Privacy Policy: policies.google.com/privacy

7. Cookie duration

  • Persistent cookies: Remain on your device after the browser is closed. Used to retain your preferences and simplify your experience on future visits.
  • Session cookies: Temporary and deleted as soon as you close your browser. Used to store temporary information such as items added to your cart or your navigation choices. Essential cookies set by SureCart expire at the end of your session or within 30 days at most.

Analytics data collected via GA4 is retained for a maximum of 14 months, in line with Google Analytics default settings.

8. Managing your consent

On your first visit, a consent banner allows you to accept or decline non-essential cookies. Your choice is saved for future visits. You may update your preferences at any time by clicking the “Cookie settings” link in the site footer.

Under Quebec Law 25, non-essential cookies are blocked until you provide explicit opt-in consent. Declining analytics cookies does not affect your ability to browse the site or complete a purchase.

9. Opting out

In addition to the cookie banner, you can manage or delete cookies through the following means:

Most browsers also allow you to refuse or delete cookies directly. Consult your browser’s help section for instructions.

10. Legal compliance

This policy complies with Quebec Law 25 (in force since September 2023), Canada’s Anti-Spam Legislation (CASL), and PIPEDA. For more information on your rights, visit: cai.gouv.qc.ca

11. Policy updates

This policy may be amended at any time, without notice, to reflect legislative changes or updates to our internal practices. The current version will always be accessible on our site. The collection, use, and disclosure of personal information will be governed by the version in effect at the time.

12. Contact

For any questions or concerns regarding this policy, please contact us:

Boutique HWL

1235 rue notre dame unité 144, Montréal, Qc, H3C 0B1 Canada

boutique@hiyamwellness.com